Terms & Conditions

Introduction
Welcome to the user agreement for ChildsPlay.
In return for allowing you access to this website, we impose and require you to accept the terms and conditions of use set out in this notice. If you are not prepared to agree to these terms then you must immediately leave this website and you may not use or access our services.
These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of retail goods to consumers. You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy.
This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this notice, as they may contain further terms and conditions that apply to you. Please also refer to our Legal Notice and Privacy Policy.

New Customer
You may browse our website without registering but will need to become an online customer with us in order to purchase any goods via our website.
When you become an online customer your username will be your valid email address and you will be asked to input a password.
You are responsible for all actions taken under that username, whether by you or any other person. It is your responsibility to keep your username and password safe. You should not disclose or transfer your username or password to any other person and you must notify us immediately if you become aware of any unauthorized use of your username or password.
You warrant, represent and undertake that any information, which you provide when you register as a user, shall be up to date, true and accurate in all respects, and you agree to notify us immediately of any changes to such information.
You can e-mail any changes in your details to us at info@childsplayclothing.co.uk or online once logged in, via the account section.

Descriptions and Product Information
All products displayed on this website are available only whilst stocks last. Every effort has been made to reflect product colours as accurately as possible. However, due to differences in monitors, we are unable to guarantee that the colour you will see on your monitor will accurately reflect the true colour of the product.

Purchasing Products
The prices displayed on this Site are quoted in UK sterling, and are only valid and effective in the UK.
Going forward, where products are delivered to you outside of the European Union you will be responsible for paying any local sales tax or import duties arising at the delivery destination, which are not included in the price of the products.
Prices are quoted exclusive of postage and packing, which will be charged at the rates specified in the delivery section below.
Where there is a delay or likelihood of delay in the supply of products, we will advise you as soon as practicable. If the products cannot be delivered within 30 days of your order, we will notify you of this delay and you may either cancel your order or agree a further delivery time with us.
Any orders you place with us will not be accepted and no contract will be formed between us until you have been instructed that said goods are available and these goods have been paid for and all applicable charges in full. No payment shall be deemed to have been received until we have received payment in cleared funds.
We will confirm our acceptance of your order on receipt of cleared funds by email (where a valid email address is provided).
We reserve the right at all times and at our sole discretion to refuse to accept any orders.
You may cancel an order with us up to three working days prior to dispatch.
If your order has already been dispatched, please follow the returns procedure and we will grant you a full refund including all posting costs.

Telephone Sales
We are offering the opportunity for you to order from us via the telephone. You can ring us on the following numbers: + 44 (0) 20 8514 5007 or +44 (0) 20 8553 4336.

Now established for 18 years Childsplay located in Ilford, Essex is now recognised within the industry as the largest independent children’s designer wear store store in the UK.

11-13 Clements Road | Ilford - Essex | IG1 1BA | Tel: + 44 (0) 20 8514 5007 | Fax: + 44 (0) 20 8478 6506 London - UK