Read what our customers have had to say about our service over the years. Customer feedback is of utmost importance to us,so if you have anything to share, please e-mail us.
"I would like to thank the staff for their help and professional attention in purchasing shoes for my son today. They are a great asset to the shop and made the whole experience painless (my son can be quite difficult lol), and we look forward to shopping with you again. Many many thanks."
Louise"To all at Childsplay. The Prime Minister and his wife were delighted to receive your congratulations on the birth of their baby. They have been overwhelmed by the support they have received. It has been a very happy and exciting time for the whole family. Thank you for your very generous service."
Miss S K. (Secretary), The Direct Communications Unit, 10 Downing Street, London"Thank you so much for your patience in finding all the items that i requested. I know i change my mind but you still have everything i need at all times which leads me to believe what you state is true - YOU ARE THE LARGEST INDEPENDENT RETAILER IN THE UK!! I have tried many shops before but have always been disappointed where they have not been able to complete the sets that i need. Look forward to seeing you again."
Karen W, Tunbridge Wells"Hi your new site is much better then b4 and its very easy to use I will be buying more things for my boys for xmas :)"
Jo, Liverpool"Just a quick note to say thank you soooo very very much for Lola's Miss Sixty biker jacket - made all the nicer because of your fantastic and friendly customer service - concord fast delivery - a perfect purchase all round - kindest regards."
Kara"I got my parcel this morning and i just want to say a big thank you for the excellent service, i was pleased with the item and most of all your staff"
Bushra K"I would like to thank and commend you on your prompt and professional handling of my refund. I have never in my life experienced such service. You were quick to respond to all my queries and quick to respond to my request for a refund. You were even understanding enough of my circumstances and my reason for a refund (incorrect sizing) to refund me the freight. You are an exceptional business and I will definitely be a returning customer. I will spread the good word about Childsplay here in OZ. Thank you again - so much."
N Francis, Australia"Hey everyone at Childs Play thank you very much for the shoes."
Grace, London"I placed my first order with you yesterday afternoon and my order arrived at 1.30 today.
I have emailed to compliment you on how beautifully wrapped the item was and how speedy it arrived..!!. Thankyou so much, the order wasn't a big one but was still received as such. I currently buy my Juicy Couture elsewhere but from now on I will make sure your site is the first I come to. Once again Thank-you and I look forward to shopping with you again very,very soon...x."
Claire"My husband and I were so pleased with the experience of shopping at your store, we will be coming again next holiday. It is nice to find so many quality brands and items to choose from in one place. Our baby looks adorable in all of her new outfits. Your assistants were very welcoming, helpful and lovely to chat to. We can't wait to come back. Best wishes."
Ruth & Paul, Sydney, Australia"Thankyou for all your help. I'm sure we will be shopping with you again."
Christine M, London"Thankyou very very much, your service is brilliant, I will be purchasing some stuff of your website again. Thanks very much again, its very much appriciated xx"
M. Turner"I just wanted to commend you on your excellent service. I placed an order yesterday afternoon and received it this morning. I could not be any more pleased!!"
Eireen, N. Ireland"the buggy was excellent thanks so much!!!!!! xxx"
Alex, Romford"Thank you very much for getting the bottoms to me in such short time you are life savers!!"
Joanne, London"My order arrived a lot quicker than I expected and it was also very nicely packaged. Overall a pleasant experience."
Karan, Beverly Hills"thanx a lot for your advice and nice customer support you were very helpful. other stores are so hard to get a hold of like they dnot want to help you but im confident that i can always rely on you guys to get what i want! see you again soooon :) xx"
Monica, London"Your store is miles better than any others we went to we found exactly what we were looking for and i can't believe no one else had them!! Thank you so much for the wonderful gifts and your patience!!! :)"
Beckie, London"Hi! I just to let you know it has been arrived in the morning. My daughter is really happy to have this gorgeous top even though she's sick because of cold. Thank you so much~"
Ha Yoon, South Korea - 27th April 2010"i got my order this morning and i absolutely love it!! emily loves her new dress and im looking at more right now!! i would love to visit your store in person it looks fab!!"
Trisha, Birmingham"My boys are well happy with their new jackets they're top notch and your shop staff was excellent and very friendly cheers"
Ryan S, Chelsea"I received all my clothes yesterday! thank you! I wanted to change the boot size, and skirt quantity. and you send me right stock!"
JB, Taiwan"Hi. I receive my previous order and I like the way you wraping for me it was really nice and elegant .Thank you for your respond regarding the boot i want it. Thank you for your assistance."
A, London"Big thanks once again for all the help and attention is it greatly appreciated..x."
E Stevenson, Derbyshire"hello, I received the package this morning, I am delighted with my purchases, and I expect you to buy other things very soon! thank you again for your professionalism and careful packaging! thank you for keeping me informed for the refund of £xx.xx. see you soon!"
E, France"I received the order today (impressed by the speed) and I am happy with the items. Thanks a million, I will definetely be a returning customer!"
F Quinn, N. Ireland* * * * * - just got my little girl's Burberry dress from your website and it is lovely thank you and love your shop x
A Slater, London (via Facebook) - 11.05.10Thank you so much for all your help, we truly appreciate it. We are looking forward to receiving that gorgeous dress. Thanks again.
R. Gelman, New York, USA - 14.06.10Just a quick email to thank you for my order whcih I received today. Absolutely delighted with goods and they fit my daughter perfectly.
A. Andrews, Dorset, UK - 14.06.10Hallo. Just to say what a wonderful service – I recently found you online and now will be happy to shop with you for my 1, 6 and 11 year old!
C. Christou, London, UK - 24.06.10Hi, Just a quick msg to say thankyou, I received my parcel today and nothing could be more perfect. I've just discovered your online store and as this is my first purchase, I hope to make many more with you. Also, my daughter's parcel came beautifully and securely packed, another added bonus. Thank you again.
Armida, Australia - 29.06.10"hi thanks alot for the great job i recived my order and i'm realy happy "
B. Al-Shamali, Kuwait - 27.07.10I received my 2 items today and they were beautiful. Thank you for all your help.
Maria, Australia - 27.07.10




