Read what our customers have had to say about our service over the years. Customer feedback is of utmost importance to us,so if you have anything to share, please contact us.
"To all at Childsplay. The Prime Minister and his wife were delighted to receive your congratulations on the birth of their baby. They have been overwhelmed by the support they have received. It has been a very happy and exciting time for the whole family. Thank you for your very generous service."
Miss S K. (Secretary), The Direct Communications Unit, 10 Downing Street, London
"I would like to thank the staff for their help and professional attention in purchasing shoes for my son today. They are a great asset to the shop and made the whole experience painless (my son can be quite difficult lol), and we look forward to shopping with you again. Many many thanks."
"Thank you so much for your patience in finding all the items that i requested. I know i change my mind but you still have everything i need at all times which leads me to believe what you state is true - YOU ARE THE LARGEST INDEPENDENT RETAILER IN THE UK!! I have tried many shops before but have always been disappointed where they have not been able to complete the sets that i need. Look forward to seeing you again."
Karen W, Tunbridge Wells
"Hi, I just wanted to let you know I have received my items in its entirety they are PERFECT! The package was delivered yesterday ... super Fast!!! Thank you very much for you and the company for such prompt service ... I look forward to using Childsplay in the near future again. Thank You again you are the BEST!!!"
Sharon, London - March 2014
"Received my girls coats I Iove them .. And just wanted to tell u, Ur service was great and ur packaging was fabulous xx I think there r a few (shops) that could learn from you! Thank you x"
Maxine, United Kingdom - March 2014
"Thank you, really appreciate your help - amazing customer service as always!"
Colette, United Kingdom - March 2014
"Looking toward to my next purchase of your beautiful children clothes range."
Jane, Taiwan - March 2014
"Hello, thank you very much ... Im very happy ... I will always be your customer".
Alanoud, United Arab Emirates - February 2014
"I really appreciate your kind help. Not being a mum it's so difficult for me to know whether the items are likely to fit my nieces. I have given the measurements to my sister and sister-in-law so as soon as I have heard back then we should be able to start buying! Thank you so much for your help."
Stephanie, Essex - February 2014
"Thank you so very much for your time and I really appreciate that you are going to notify me when the shoes I am after comes in."
Lucy, Australia - February 2014
"Thank you very much for your services. I really appreciate your kindess and patience.
Abdullah, Kuwait - February 2014
"I hope you are well. Childsplay is very popular among our friends and I received another gift from a friend this week"
Maya, Manchester - February 2014
"Thank you very much for your prompt reply. You are really helpful and I really appreciate that you combined my two orders into one parcel. Thanks again."
Connie, Hong Kong - January 2014
"Oh thank you so much. All my very best with my daughter's gratitude and my wife's too so you know how delighted I am".
Henry, Hong Kong - January 2014
"Hi, I am very satisfied with the clothes I ordered for my daughter and went back to your website to order more"
Raquel, United States - January 2014
"I am looking forward to seeing the items i purchased. I think I am more excited than my daughter."
Donna, Birmingham - January 2014
"Thanks so much, my parcel got here and everything is amazing. I love it. Thank yu xx".
Emily, Essex -December 2013
"Really appreciate your help - amazing customer service as always!"
Stanton C, London -December 2013
"Thank you so much, you have been so helpful and I much appreciate it".
LR, Australia - December 2013
"Hi your new site is much better then b4 and its very easy to use I will be buying more things for my boys for xmas :)"
"Just a quick note to say thank you soooo very very much for Lola's Miss Sixty biker jacket - made all the nicer because of your fantastic and friendly customer service - concord fast delivery - a perfect purchase all round - kindest regards."
"I got my parcel this morning and i just want to say a big thank you for the excellent service, i was pleased with the item and most of all your staff"
"I would like to thank and commend you on your prompt and professional handling of my refund. I have never in my life experienced such service. You were quick to respond to all my queries and quick to respond to my request for a refund. You were even understanding enough of my circumstances and my reason for a refund (incorrect sizing) to refund me the freight. You are an exceptional business and I will definitely be a returning customer. I will spread the good word about Childsplay here in OZ. Thank you again - so much."
N Francis, Australia
"Hey everyone at Childs Play thank you very much for the shoes."
"I placed my first order with you yesterday afternoon and my order arrived at 1.30 today.
I have emailed to compliment you on how beautifully wrapped the item was and how speedy it arrived..!!. Thankyou so much, the order wasn't a big one but was still received as such. I currently buy my Juicy Couture elsewhere but from now on I will make sure your site is the first I come to. Once again Thank-you and I look forward to shopping with you again very,very soon...x."
"My husband and Iwere so pleased with the experience of shopping at your store, we will be coming again next holiday. It is nice to find so many quality brands and items to choose from in one place. Our baby looks adorable in all of her new outfits. Your assistants were very welcoming, helpful and lovely to chat to. We can't wait to come back. Best wishes."
Ruth &Paul, Sydney, Australia
"Thankyou for all your help. I'm sure we will be shopping with you again."
Christine M, London
"Thankyou very very much, your service is brilliant, I will be purchasing some stuff of your website again. Thanks very much again, its very much appriciated xx"
"Ijust wanted to commend you on your excellent service. I placed an order yesterday afternoon and received it this morning. Icould not be any more pleased!!"
Eireen, N. Ireland
"the buggy was excellent thanks so much!!!!!! xxx"
"Thank you very much for getting the bottoms to me in such short time you are life savers!!"
"My order arrived a lot quicker than I expected and it was also very nicely packaged. Overall a pleasant experience."
Karan, Beverly Hills
"thanx a lot for your advice and nice customer support you were very helpful. other stores are so hard to get a hold of like they dnot want to help you but im confident that i can always rely on you guys to get what i want! see you again soooon:) xx"
"Your store is miles better than any others we went to we found exactly what we were looking for and i can't believe no one else had them!! Thank you so much for the wonderful gifts and your patience!!! :)"
"Hi! I just to let you know it has been arrived in the morning. My daughter is really happy to have this gorgeous top even though she's sick because of cold. Thank you so much~"
Ha Yoon, South Korea - 27th April 2010
"i got my order this morning and i absolutely love it!! emily loves her new dress and im looking at more right now!! i would love to visit your store in person it looks fab!!"
"My boys are well happy with their new jackets they're top notch and your shop staff was excellent and very friendly cheers"
"I received all my clothes yesterday! thank you! I wanted to change the boot size, and skirt quantity. and you send me right stock!"
"Hi. I receive my previous order and I like the way you wraping for me it was really nice and elegant .Thank you for your respond regarding the boot i want it. Thank you for your assistance."
"Big thanks once again for all the help and attention is it greatly appreciated..x."
"hello, I received the package this morning, I am delighted with my purchases, and I expect you to buy other things very soon! thank you again for your professionalism and careful packaging! thank you for keeping me informed for the refund of £xx.xx. see you soon!"
"I received the order today (impressed by the speed) and I am happy with the items. Thanks a million, I will definetely be a returning customer!"
FQuinn, N. Ireland
"* * * * * - just got my little girl's Burberry dress from your website and it is lovely thank you and love your shop x"
ASlater, London (via Facebook) - 11.05.10
"Thank you so much for all your help, we truly appreciate it. We are looking forward to receiving that gorgeous dress. Thanks again."
R. Gelman, New York, USA - 14.06.10
"Just a quick email to thank you for my order whcih I received today. Absolutely delighted with goods and they fit my daughter perfectly."
A. Andrews, Dorset, UK - 14.06.10
"Hallo. Just to say what a wonderful service – I recently found you online and now will be happy to shop with you for my 1, 6 and 11 year old!"
C. Christou, London, UK - 24.06.10
"Hi, Just a quick msg to say thankyou, I received my parcel today and nothing could be more perfect. I've just discovered your site and as this is my first purchase, I hope to make many more with you. Also, my daughter's parcel came beautifully and securely packed, another added bonus. Thank you again."
Armida, Australia - 29.06.10
"hi thanks alot for the great job i recived my order and i'm realy happy "
B. Al-Shamali, Kuwait - 27.07.10
"I received my 2 items today and they were beautiful. Thank you for all your help."
Maria, Australia - 27.07.10
"hiya, i'd just like to say thank you for the great service & fast delivery for my order of the x2 hugo boss tracksuits. thanks again"
Kerry W, Liverpool
"Wow!!! I need to order from you all more often!!!! thanks you!!!!!! my order is placed!"
"Thank you! You guys are the BEST! Love from USA!"
"Thank you so much for your excellent communication. I will surely buy from you again since you have such an excellent service. Thank you again."
"Thank you very much for your service. We have received our order. Everything is just super !We will order something else later.We really enjoyed your service.Thank you very much."
"Hi,Thank you, this has been very helpful, love the DIOR coat with fur hood, thank you so much for your help, it's perfect"
C Smith, Scotland
"Just wanted to say a Big Thankyou to the Girls In the store for being so helpful with my Order today , All the items I purchased look Stunning on my Beautiful little girl Grace and they all fit, (horray)Fab staff and Fabulous Store look forward to my next visit."
D Hepting, Essex UK
"Thank you for your prompt reply. And I am very touched, and delighted with your noble and exemplary service. Thank you for shipping my order out via DHL ... Once again, thank you very much :)"
K Ping, Malaysia
"Thank you very much for the wonderful assistance and professionalism, as well as the packaging of the items that are always in excellent condition. Thank you again"
Monica A, Italy
"Thank you for the great service and this is what differentiates you from other online stores"
Maryam, United Arab Emirates
"Thanks so much. Really appreciate your speedy response."
"Thanks again very much for your kindness and friendly assistance. It's incredible to think that I can buy clothes online from London, In fact it is a dream come true for me!"
"Thank you very much Karina you've been a big help"
"A friend of mine recommended your company, and I am so pleased that she did so! As I am now expecting my first baby!! :).. Cannot wait to start shopping for him/her!"
Emmie, Essex UK
"I would love to visit your store one day! You have so many pretty clothes online"
Victoria, London UK
"Hi there, I must express a huge thank you to your team as my parcel was delieved the very next day.. much to the delight of my demanding little girl"
Daniel, Manchester UK
"I sincerely apreciate the help and support of your Care service, they were extremely paitent with my difficult requests, for which I am very grateful. Thanks again."
"The quality of your clothing and packaging is excellente, I am trés pleased with the Gaultier items that I ordered"
"Hey there, I must praise how wonderful the quality of the 'First' collection is! Honestly, all newborns are in aid of their babygrows.. so sumptuous!"
Laura, Oxford UK
"Hi, just recieved my delivery and it's perfect again thank you. I love how well the package is wrapped and presented. It makes your website so addictive. The shoes are amazing quality and so cute, can't wait until they fit my little man! And the Absorba hat is perfect for winter. Thanks again.
Sharlene Rocca, Ireland
"I recieved my girls coat and she loves it! I just wanted to tell you how great your service was and your packaging was fabulous! There are a few shops that could learn from you! Thanks"
Maxine, Bristol UK
"I would just like to thank you for my parcel that came today, I cant believe how quick your service is and I cannot wait to shop with you again!"
Karen, Liverpool UK
"Love, love, love when a parcel arrives from Childsplay Clothing, thank you so much! The stuff is gorgeous as always."
"I bought some stuff from you yesterday and it arrived first thing this morning! super fast delivery :)"
"Just want to say a big thank you! Love ordering from your site as the care service is perfect! while the clothes are gorgeous and the packaging doesn't get better than Childsplay! I was even given a time slot for when the order would arrive. Thank you! there's only one problem.. you'll bankrupt me!"
Ashley Wood, Surrey
"I got my delivery today - so quick and all individually packed. Great service, thank you!
Jo Hardie, Aberdeen
"I love Childsplay Clothing! It's my favorite and there's always excellent service. A big thank you to Stacey also"
"Superb fashionable designer boutique for children. Outfits for any occasion and excellent Customer Care. I will recommend this boutique to all parents."
"I would just like to express how happy I am with Childsplay and thier staff. Their service is exceptional, and I LOVE my new Armani changing bag, along with my daughters burberry jacket."
"Very very very happy that I found you on the internet, great clothes, great prices and great service. The items were delivered in the hour slot as notified and I didn't have to wait at home all day! Thanks"
Tango, Yorkshire UK
"Lovely meeting you at the baby show! I will be down to your shop very soon!"
"A Childsplay store need to come to the US! I'm hooked on the mass sections that you provide so i'll keep coming back"
"Hello! Just to let you know I received the Gucci boots for my daughter and I love them! Thank you! So glad I found this website!
Sharon, Kent UK
"Hello, I received the Monnalisa jacket for my wee girl and it's gorgeous! I will defo order from you in the near future. Thanks!"
"Thank you for my order that arrived today, it was beautiful! and thank you so much for the VIP discount voucher code, I really appreciate it. Also thank you for the bottle of perfume, a little something nice for me xx"
"Fantastic service, next day delivery, amazing. special mention to staff, very very friendly and helpful."
"Your clothes are gorgeous! Cannot wait for the sales now guys"
"Customer service is very good, lovely stuff for kids, cannot wait for your sale"
"My favourite website!! Always perfect. Would love a store to open in Liverpool"
"Thank you so much for the toy gifts in your goodie bags at the plusher baby show! My boys loved them. Was lovely to meet the girls!"
"Thank you so much! Can't wait for my son to rock his Burberry jacket for the winter"
"Excellent customer services from you! Thank you again!
Lucy Wade, Essex
"I am always delighted with my orders from Childsplay Clothing. Quick delivery, great service and always wrapped with extra special care"
"I am in love with your new order packaging"
"Excellent clothes and very stylish! Totally love the range of designers"
"I am over the moon that you have Timberland coats in stock, and that speedy delivery meant that my son had it in time for his birthday! Thank you so much, I will be using and recommending your site again."
"I just got the Monnalisa skirt and top, it's fab! Thanks a million, i'll be in touch and will keep an eye our for the Miss Grant collection, as I love it!"
"I cannot wait to find out what i'm having so that I can get wee Armani gift set from Childsplay. You will be hearing from me very soon! I love the range of designers you stock."
"Thank you, my daughter loves the Little Marc Jacobs top that arrived today.. great service and next day delivery!
"I just received my John Galliano shirts I ordered for my son AMAZING! Thank you for the speedy delivery!! Less than a week to Canada!! I will be ordering again from you very soon!"
"Hi Childsplay Clothing, I love the ralph booties that my husband bought at the Baby show. I'll be visiting your store this week. Keep up the trends."
"Thanks for the Moncler clothing for my son. I will order again next month for his birthday."
Chao, Hong Kong
"The best online store in relation to childrens high-end fashion!! I ordered a pair of Armani boots for my daughter and the quality is really good!"
"Although living in Italy, it is hard to obtain designer clothing for children. I am forever grateful for your delivery of Paesaggino and Illudia clothing. Grazie"
"Thank you SO much for the Versace trench coat, it's arrived just in time for the winter.. everywhere we go people compliment my daughter! Thanks again"
Kimberley, New York
"Best online store that I have dealt with! The Customer Care team were extremely polite and a pleasure speaking with."
"It is my sisters Baby Shower soon, and I cannot wait to spoil her! So glad that you ship to Ukraine!"
"Thank you for your quick and professional advice - I will buy at your online shop!!!"
"Thank you very much for your help, compassion and attention :) I hope all is well :)
"Going for a walk and Suri loves her new bag, a gift from Childsplay Clothing"
"Was lovely meeting you girls at the Plusher baby show! x"
"Visited your shop earlier, thanks for being understanding.. and so friendly!"
Chloe, Essex UK
"Found myself shopping on this site for hours, completely lost track of time! Love it!"
"You helped me out wonderfully. My children and I are grateful, they liked all of the clothes which is a first. I will be spoiling them again soon!"
"Why wasn't this store around when I was little too! Kids designer brands are so adorable."
"I am now glad that my wife insisted I order from your company, the service over the phone was excellent and fast delivery... I will order again for my children."
"Thank you Childsplay for my order, i'm made up with it!"
"Fallen in love with your website just before Christmas, how ironic! Fab designer clothing"
"Loving the new Ralph 'Cruise' collection, it's arrived just in time for my winter-sun holiday!!"
"For the millionth time, thank you so so much for all of your help and cooperation. I received my order this morning as promised and I couldn't be happier with it"
"You have such a great team working for you, thanks a lot for my baby's goodies! She looks adorable."
"I can't thank you enough for my daughters Moncler coat. Being cold is her worst nightmare, so she loves the extra padding and fur trim!"
Alan, Hong Kong
"I would just like to say a big thank you to Jemma and the rest of your customer services team who dealt with my requests, thanks again"
"I am always wary when online shopping at a asite for the first time, however I will definitely shop with you again! Your website is simple and easy to follow, and the pay pal service makes the checking out process hassle free.. always a bonus! Good job"
"As always my parcel was gift wrapped to perfection.. Love it!"
"As a major fashionista and a mother of three handsome boys I am always seeking out new high-end retailers; therefore I was ecstatic when a dear friend of mine recomended me your company! It's amazing"
"You have the best most suited discounts! Designer clothing should be respected, I dislike it when other sites cheapen the brands"
"Thank you Childsplay for Parker's lovely outfits! My bank account is not so thankful for all of my purchases.. oops!
Francesca Sandford, UK
"I'm 26 and still fit into your teen collection of clothing... BONUS!!"
"Very very very happy with my order! It looks even better in person than it does on the site... quality of the fabric and embellishments are amazing!"
"Thank you for my order, I couldn't be more pleased with it! I just hope that my daughter loves it as much as I do"
"Ah! In love! My husband will kill me when he see's his bank statement hehe"
Barbara, South Africa
"Cyber Monday is brilliant, I wish it was every week!"
"After many frantic phone calls to your customer care team, my parcel arrived just in time before my neices birthday.. Thanks so much"
"Your outstanding service is always appreciated"
"Hello! May I thank please your wonderful team, they helped me very much with my order, hope to receive it soon, many thanks."
Wasami, United Arab Emirates
"I am so in love with your store! I visited it last week and ever since I have been praising your company"
Ally, United Arab Emirates
"Yayyyy!!! Received my order this morning!! The packaging is so pretty!"
"Thank you for my order! I absolutely adore it, I cant wait to visit your store"
"Your personal shopping service in store is great!! Such fab styling!"
"Thanks so much for sending me a text message regarding the 50% sale on all shoes and accessories in store, I had completely forgotten about it until then!"
"So so glad that I queued outside your shop today before the opening time, I wasn't disapointed at all with the service and the shoes that I bought. Thanks"
"I am couting down the days until your sale begins! 27th December HURRY!!!!"
"My bank account hates you.. but I don't ;)"
"I got my order today and it's soooo nice, I am so so excited for my baby to be born now! Eeeek! Cannot wait to dress him"
Sidone, Manchester UK
"I check your website everyday for the latetest promotions, along with your social networks.. I'm obsessed!!"
"Hello, I would just like to thank you for the phone call I received about your sale, I told my wife about it straight away, however now i'm a little worrired."
"My little girl absolutely loves her new Monnalisa Couture princess dress, it is stunning!"
"I'm so gutted that I couldn't make it to your 50% shoe sale! Next time I will plan a weeknd trip to Essex and visit your store."
"Your customer care team were a huge help, providing me with the exact measurements of the clothes I were ordering, big thank you to them"
"GREAT service, you have amazing people working for you, from everybody I have spoken to and who has helped me.. thanks."
"After shopping in your store today for the 50% shoe sale, I will 100% be returning for the clothes sale!"