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Please note we are currently receiving a very high volume of calls. We would appreciate your understanding in the following:

  • We are strictly unable to HOLD items for later purchase.

  • We are unable to take orders over the telephone, please place your order through our website to avoid delays. If you are having technical difficulties preventing you from placing your order, before contacting us please register a Childsplay account, save your billing and shipping addresses and add all required items to your basket. We can then process your payment for you.

  • There is currently a 24 hour response time for general enquiries such as sizing, materials, etc. over the telephone. We apologise for this inconvenience.

Thank you for your patience and understanding during this busy period.

By Email


By Telephone

If your enquiry is urgent please contact us by telephone:

Available Monday to Saturday, 10:00am to 6:00pm GMT

Product information, sizing and style assistance:

Childsplay (0-8 Years): +44 (0)20 8514 5007

ICE Teens (9-16 years): +44 (0)20 8553 4336

Internet orders, returns and assistance:

+44 (0)20 8514 5007

Visit Our Stores

Opening hours for both stores: Monday to Saturday, 10am to 6pm.


11-13 Clements Road
Ilford, Essex, IG1 1BH
United Kingdom
Tel: +44 (0)20 8514 5007

ICE TEENS (9-16 years)

8 Clements Road
Ilford, Essex, IG1 1BA
United Kingdom
Tel: +44 (0)20 8553 4336

Registered Address: 114 - 116 Goodmayes Road, Ilford, IG3 9UZ