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Busy period

Due to the huge popularity of our online sale, we would appreciate your understanding in the following during this busy period:

  • We are strictly unable to HOLD items for later purchase.

  • We are unable to take orders over the telephone, please place your order through our website to avoid delays. If you are having technical difficulties preventing you from placing your order, before contacting us please register a Childsplay account, save your billing and shipping addresses and add all required items to your basket. We can then process your payment for you.

  • There is currently a 24 hour response time for general enquiries such as sizing, materials, etc. over the telephone.

We apologise for this inconvenience and thank you for your understanding and patience during this busy period.

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Press Enquiries:


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Live UK local time:

Customer Service Opening Hours:

Monday to Friday - 8.30am to 6.00pm (UK time)

Saturday - 10.00am to 6.00pm (UK time)

Sunday - CLOSED

Internet orders, returns and assistance:

Calling from:

UK: 020 8514 5007

Overseas: +44 (0)20 8514 5007

USA: 4062847083 (Local Call - Manhattan)



0044 7581 027479





Store Opening Hours:

Monday to Saturday - 10:00am to 6:00pm (UK time)

Sunday - CLOSED

0-8 Years (Childsplay):

UK: 020 8514 5007



0044 7946 778986

9-16 years (ICE Teens):

UK: 020 8553 4336



0044 7946 778981

Registered Address: 114-116 Goodmayes Road, Ilford, IG3 9UZ